Samson Eyewear Privacy Policy

Last updated: August 2026

1. Introduction

Samson Eyewear (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or contact us through our online enquiry forms.

We are responsible for ensuring that your personal information is handled in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

When you use our website, we may collect the following personal information:

  • Your name

  • Your telephone number

  • Your email address

Any information you provide when submitting an enquiry or contacting us

We only collect information that is necessary to respond to your enquiry and provide our services.

3. How We Use Your Information

We may use your personal information to:

  • Respond to enquiries submitted through our website

  • Contact you regarding appointments, services, or requests you have made

  • Provide information about our optical services

  • Maintain records of customer enquiries

We will only use your personal information for purposes that are relevant to your enquiry or our legitimate business activities.

4. Legal Basis for Processing Your Information

  • Under UK GDPR, we process your personal information because:

  • It is necessary for us to respond to your enquiries and provide requested services

  • We have a legitimate interest in managing customer communications and operating our business

  • Where required, we will obtain your consent before sending marketing communications

  • You can withdraw consent for marketing communications at any time by contacting us at hello@samsoneyewear.co.uk

5. Website Hosting and Squarespace

Our website is built and hosted using Squarespace.

When you use our website, Squarespace may process certain information as part of providing website hosting, security, and technical services. This may include information such as website usage data, device information, and technical data required to operate and protect the website.

For more information, please refer to Squarespace’s own privacy information.

6. How We Protect Your Information

We take appropriate measures to protect your personal information from loss, misuse, unauthorised access, alteration, or disclosure.

Information submitted through our website is handled securely and only accessed by authorised individuals who need it to respond to enquiries.

7. How Long We Keep Your Information

We will only keep your personal information for as long as necessary for the purposes it was collected.

This may include keeping enquiry records for a reasonable period to manage customer relationships, meet legal obligations, or resolve any disputes.

8. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information where necessary with trusted service providers who help us operate our website or provide our services, or where we are legally required to do so.

9. Your Rights

Under UK data protection law, you have rights including:

  • The right to access the personal information we hold about you

  • The right to request correction of inaccurate information

  • The right to request deletion of your information where applicable

  • The right to object to certain processing

  • The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

10. Cookies

Our website uses cookies and similar technologies to improve website functionality, analyse usage, and provide a better user experience.

You can manage or disable cookies through your browser settings. You can also find out more about cookies on these two websites www.aboutcookies.org or www.allaboutcookies.org

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Samson Eyewear

1 Romero Close, London, SW9 9AX

hello@samsoneyewear.co.uk

07554 479355

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or how we process personal information.

Any updates will be published on this page with the revised date shown above.